This special home offers a high standard of specialist expertise into its program of care for the residents. My Dad transferred from St Catherines Hospital and settled in very quickly thanks to the lovely staff who have supported him. The managers have made a considerable effort towards achieving a seamless care pathway for Dad with collaborative input from GP's and CPN's. Such measures of support have helped Dad, to feel HAPPY, to be more HEALTHY, and to be SAFE and SECURE in his new home.
Partnerships in his care plan are encouraged between staff, Dad and his family. On good days Dad helps outside with the chickens and garden tasks with supervision. Dad and his family are looking forward to building on the friendships and partnerships being made with other residents and the SPECIAL care teams at Westfield.
- Martha Wallis, Daughter of James McCarthy - 17/02/2014
Westfield Park is an amazing place. The building is beautiful, well designed and homely. As with all people-centred organisations it is only as good as the staff who run it and the staff there make it a very special place.
My Dad, who I adore, has Lewy-body Dementia with Parkinsonisms. Until recently I was his full-time carer and the prospect of Dad going into residential care was something we both dreaded. However as Dad's condition deteriorated, and I became more exhausted, it became obvious that we couldnt carry on as we were. Westfield Park was recommended and, after visiting, Dad went there, initially for respite care. I waited with baited breath, jumping every time the phone rang, expecting to be called to say he wasn't happy. Instead, when I rang I was assured that Dad was fine, happy and settled. And to our astonishment he was and continues to be. I can only attribute this to the kindness and care he receives.
Dad is more stimulated than he was at home because there is always something going on or someone to talk to, he has more freedom because the building is designed to be user-friendly and he loves the happy, friendly and relaxed atmosphere. He loves his room and chooses to spend time in there if he is tired or just wants to sit quietly or with visitors.
I am always made to feel welcome and part of Dad's life which, to me, is hugely important and reassuring. Something I dreaded has now, in reality, become a relief and I can sleep at night knowing that Dad is safe, happy settled, cared for and importantly, he is cared about and this is apparent every time I visit. For someone I love and care so much about, what more could I ask?
- Jane Wilson, Daughter of James Wilson - 13/01/2014
I was unable to cope at home so moved into Westfield Park and so far so good. I feel safe and comfortable and the environment is nice. I am very satsfied with the care I receive.
- Marie Lazenby - Resident - 04/12/2013
All the staff are very good and very thoughtful. Everyone is very kind and very helpful. The meals are very nice and I feel comfortable here.
- Winifred Rhodes - Resident - 22/11/2013
I have been treated with the utmost kindness by both staff and resident alike. I have had endless cups of tea, coffee and Horlicks; my room on the groundfloor has been brilliant and I have slept well. All the food has been brilliant and i look forward to spending another week with you sometime.
- Peter Tarrant - Respite Resident - 11/11/2013
The care and understanding I have received at Westfield Park has been excellent. All the staff have been so helpful and caring. The food i can't fault. I will definitely be coming back for more respite in the future, if a room is available, and I would recommend Westfield Park to anyone else.
- Mary Palmer - Respite Resident - 01/11/2013
I dont worry when it comes to mums health and well being, I know she is being well looked after!
- Sue Anderson, Daughter of Betty Anderson - 06/09/2013
5* plus nursing home. With 5* nursing and loving care given to all the residents.
- Doreen Moss, Wife of Gordon Moss - 30/07/2013
The welcome, care, food, facilities and surroundings are all superb. Better than some 5* hotels! All staff are cheerful and keen to please.
- Barbara Clark - Resident - 08/07/2013
I am writing this after two days of really warm weather. I visited my mother and she had a big smile on her face and said 'We've had a wonderful time!'. They had been playing bowls on the new artificial bowls pitch! The first day enjoying an ice-cream, and the second with a shandy from the pub. How wonderful - this is REAL LIVING!
We love all the extra facilities and benefits at Westfield Park, which otherwise would just be memories from the past. Thank you!
- Pauline Barnes, Daughter of Alice Gossop - 14/06/2013
Westfield Park has wonderful facilities for the residents, very friendly caring staff and the food is very good. My husband has just spent 8 weeks repite at the Home and has been very happy and well cared for whilst living there.
I can thoroughly recommend Westfield Park.
- Barbara Galyer, Wife of Herb Galyer - 14/05/2013
We are really pleased with the care Dad receives. He has settled into Westfield quickly and is happy and content. All the care staff are really nice. They always talk to you and are really polite. We made the right decision bringing Dad to Westfield Park.
- Liz Lyon, Daughter of Ken Badby - 22/04/2013
Since coming to the home life has been so good. I get care support when I need it, medication on time and I have no worries. I would recommend Westfield Park to anyone.
- Sheila Jackson - Resident - 15/04/2013
Westfield Park creates a very caring and supportive environment for the residents. The staff are very approachable and always willing to discuss the needs, welfare and health of my family member. Excellent social events are organised for the residents.
- Susan Tite, Daughter of Arthur Reed - 10/12/2012
Excellent support and care tailored to individual needs. I have seen my mum thrive. On arrival doctor's had told us that she was close to death. Westfield has given her back a totally unpredicted quality of life and well being. Thanks to everyone.
- Janet Bolton, Daughter of Marion Bolton - 15/11/12
I am always more than happy with every aspect, and if my mother was completing the form, she would want to say how much she enjoys the entertainment. Even though her memory is poor she still recalls her outing to the circus, how the carer held her hand throughout, and how Kevin takes her out on his bus for lunch at the local pub. Kevin is her idol as she loves to sing. Bowling was her passion so she is looking forward to doing that again.
As far as I'm concerned, Westfield Park is the COMPLETE care home package with EVERYTHING to the highest standard.
- Pauline Barnes, Daughter of Alice Gossop - 07/11/12
The family are very happy with Westfield. Mum does present some challenging behaviour at times due to her dementia but the staff always handle things in a cheerful, professional manner. You are always made to feel welcome, there is a lovely hotel-like atmosphere! Kevin the activity coordinator is wonderful!
- Alison Taylor, Daughter of Margaret Sims - 25/10/12
Having worked in various homes myself I wanted the best for my mother and Westfield is the best in the Goole area. The care given is exceptional and they have qualities well beyond what is expected. Relatives are always made welcome and informed by telephone when their relative is not well to keep them up to date. I would recommend this home gladly to anyone interested.
- Daughter of Annie Speed - 1/10/12
Both my parents are in Westfield Park, and the care they receive is first class. I cannot praise it enough. The staff are all great and its like one big happy family.
- Stephanie Beevers - Daughter of Mr and Mrs Robinson - 28/06/12
We are very happy with the care my father receives in the comfortable and spacious environment at Westfield Park. The care is first class and the staff are very professional, helpful and friendly and do their very best to accommodate the needs of my father and the residents and we cannot thank them enough!
- The Davidsons - Family of Ron Davidson - 14/05/2012
A happy, clean and welcoming home. The food and care of loved ones is excellent. Activities and entertainment are to suit everyone with newsletters for residents and families to keep up to date. A helpful manager who cares for the residents welfare and only the best will do for all of them. One big happy family, a great place to live when life in your own home becomes difficult. Westfield is a home from home.
- Pat Knaggs - Daughter of Annie Speed - 03/05/2012
It is always a difficult time when a loved one is no longer capable of looking after themselves. We chose Westfield and I have to say we are delighted with the level of professionalism and compassion we have seen during the first 3 months. Mandy and Penny in the dementia unit lead a team who seem totally dedicated to the residents in their care. Nothing is too much trouble. We would recommend Westfield to anybody in the Goole area.
- Son of Resident - 27/04/12
As a trained nurse and lecturer my standards are very exacting and when I placed my father in this home it was after extensive searches and failed attempts elsewhere. My father is very well cared for, despite his very challenging behaviour and it is obvious to me that the staff like the man inside the cloak of Alzheimer’s. The fact that I have recently placed my Mother in the same care home speaks volumes.
- Gill Dixon - Daughter of Mr and Mrs Bainbridge - 19/04/2012
What a wonderful place! From the moment of arriving I realised I was going to be in capable caring hands. I feel safe and nothing is too much trouble.
- Barbara Barratt - Resident - 23/03/2012
I think Westfield Park is by far the best nursing home I have ever worked in, and it's a shame that it had to come at the end of my career. I had been striving for so many years to achieve and work at this level of care. It has been a real pleasure for me to be associated with such an excellent home and so many excellent staff. Thank you so much for everything, and good wishes to all the staff, residents and their families.
- Lydia Seetulboseea - Retired Nurse at Westfield Park - 15/02/2012
Since arrival to Westfield Park mum has greatly improved, from being bedridden to now being able to walk a few steps. She has put weight on and loves all the activities on offer. We are really happy she moved here!
- Pat Brooks - Daughter of Dorothy Franks - 31/01/2012
Your standards are high, the best I have seen in many similar circumstances and I would like to record some of your nursing home's credits which I think are worthy of comment.
1) Absolute Cleanliness
2) Cheerful and Thorough Staff
3) Wonderful Cooking and Food Variety
4) Comfortable Furnishings
5) Several Lounge Facilities
6) A Genuine Caring Motivation
I would not hesitate to recommend Westfield Park to anyone in need of your respite care.
- A letter from Mr Roby after staying for a weeks respite - 20/10/2011
Following a 'Fit as a Fiddle' training day by NAPA (National Association of Providers of Activities) on the daily activities that can be enjoyed by residents here is a summary report written by the trainer Julia Burton-Jones:
Residents chosen to participate in the day took part enthusiastically and expressed their views clearly. They set goals for themselves, with the help of their buddies, which can be added to their care plans and monitored. They readily endorsed the importance of activity and described the benefits they had drawn from taking part in the varied programme of activities offered. Julia encouraged them to support new residents, who may be reticent to join in. Positive examples were given, illustrating how the culture of care at Westfield Park supports health and independence:
• A resident who had lost confidence living in her own home spoke of how encouragement received from the care staff and activities organiser had enabled her to regain motivation and enjoyment in life. Others agreed;
• Residents spoke warmly about the meals at the home, one commenting on how he had regained his appetite because the food was so good;
• With the range of opportunities provided by the home, residents said there was little risk of them leading a sedentary lifestyle. They were encouraged to be active in the home and enjoyed helping staff and other residents, for example lending a hand at mealtimes or keeping their room clean and tidy.
Staff also reported positively on the home's ethos. They found the team dynamic friendly and positive and felt this gave shared goals and constructive energy in achieving the best for residents. They were proud of accomplishments with residents who came to the home very poorly and had been nurtured back to health.
- Julia Burton-Jones - NAPA Trainer - 22/08/2011
It's hard to explain how it felt to place a parent in a care home - scary, sad, sorry... Many things.
I want each and every one of you at Westfield Park to know that I sleep better, knowing my Dad is in such warm, caring, happy hands. He seems really settled. I am really grateful and don't take any of what you do for granted.
- Gill Dixon - Daughter of Douglas Bainbridge - 08/05/2011
I had a university placement at Westfield Park for my nurses degree at Hull University. The medical knowledge and professionalism of the nursing staff was excellent, and the care and support that the care team show the residents was equally impressive. Thankyou to everyone at Westfield Park for their support throughout my placement, which has given myself a fantastic grounding for a professional career.
- Rosie Featherstone, Student Nurse - 27/04/2011
Mum has alzheimers and moved into Westfield Park, 16 months ago. We researched every home in the area, very thoroughly before making a decision about the best place for Mum.Westfield Park was our first choice and favourite by a large margin. The home is lovely with fantastic facilities but its outstanding feature is the quality of care provided by the Staff. Nursing, caring, cleaning,catering and admin Staff all go the extra mile to make Mum feel valued and valuable. They know that she dotes on the dog,Lucy and so Lucy is welcome to visit everyday. They know that Mum loves music and dancing,and provide her with lots of opportunities to engage in activities that keep her active and stimulated. They know that Mum likes to feel useful so the cleaner allows her to help with the dusting. What makes Westfield Park so special is that Mum receives excellent, expert care for both her physical and emotional wellbeing.
- Jacqueline Lewis, Daughter of Iris Dawson- 23/12/2010
Mum was in one other care home which we were not happy with, and when we heard about Westfield Park, we came to visit and have been very impressed throughout. All the staff are very caring and supportive, and mum has settled in very well. The meals are of a very high standard and are usually delicious. Even the cakes are really good – just as they would be if they were home baked, by a good baker! Really Very Good! The activities are very well planned and ensure the residents welfare is a high priority and their minds are stimulated as much as possible.
We can now relax knowing that mum is in a very caring, happy environment!
- Barbara Clemishaw and Ingrid Dudley, Daughters of Ingrid Gaunt - 27/10/10
I couldn't cope at home and I am very happy at Westfield Park. I think it is a very good home, the staff are friendly and I really enjoy the lunches. Westfield Park is spotless and my son-in-law, who is a GP, said this is one of the cleanest and best homes he has seen.
- Barbara Horner - Resident - 24/09/10
I came to Westfield Park because I fell and hurt my arm, so I came for some respite care whilst I recovered. I soon realised this is where I want to be, so I became a resident. I find the staff very helpful in everyway, the food is good and I am highly satisfied. I am very happy here and would be happy to remain here for the rest of my days.
- Fred Walton - Resident - 17/09/10
My husband, Gordon, was the first resident at Westfield Park in March 2009 and he requires a high level of care. Gordon has coped well and the main reason is the exceptional care and attention he receives at Westfield Park. I never expected the quality of life we would both have due to his disabilities, but it is simply the environment and the staff that make him, along with family and visitors, feel very welcome and comfortable. Westfield has a very homely feel about it, and makes you feel part of a happy family. The activities co-ordinator works hard to encourage both residents and visitors to participate in many different and enjoyable activities. We all have a laugh and some great times.
I have no doubt that because of the dedicated nursing and loving care of the staff Westfield Park is the number one nursing home in the area.
- Doreen Moss - Wife of Gordon Moss - 30/07/10